Bullying and Harrasment in the Workplace - 2369 Words

In hard times people tend more to be willing to find out why things aren’t working and so a growing awareness of satisfying employees lead to a more detailed picture of bullying in the workplace. Due to great changes in hotel and hospitality industry caused by the economic crisis and its cumulative effects on the behaviour of managers as well as on employees, volition emerged to do more against bullying in the workplace. This paper critically analyzes the reason for the occurrence of bullying and gives impacts on relationship between bullying, work and health. Furthermore it shows emerging problems for the hotel and hospitality industry and gives advice to find appropriate solutions to provide a bullying-free working place. Several†¦show more content†¦Demands of customers which couldn ´t always be measured, are causing complaints about e.g. delays or bad handling. Especially front office employees have to deal with enormous pressure by being consistently confronted with complaints, and personal affronts from customers. Furthermore Fineman S. (2003):164 describes the occurrence of organizational violence in the workplace as a failing in the ethnically opinions of entrepreneur and characterizes this form of bullying as follows, â€Å"It translates into practices that systematically cause danger, risk or exploitation to employees. Emotionally, the employer can feel indifferent, even derisory about its workers and their psychological or physical well-being: ‘there are always more out there’. The worker may feel equally indifferent but trapped in the job.† Actually frequent occurrence of such, as in the majority of cases irrelevant sensed incidents, leads to a growth of troubles and personal antipathy against fellow-workers and employers is growing until the straw that breaks the camel ´s back and physically or psychological damages are the immediate consequences. As has been proved in an array of researches by organisations dealing with the problems of bullying and harassment in the workplace, like ACAS, bullying affects a company in a tremendous variety of ways. Hotel and Hospitality industry is a very people-intensive branch primarily composed of small businesses. According to ACSA aShow MoreRelatedSex Harassment And Sexual Harassment858 Words   |  4 Pageshave experienced the horrors of sexual harassment. Sexual harassment is a type of bullying, stereo-typically towards a woman requesting for sexual favours and acts in a verbal way it is stated by rape crisis London that within their research they found that it is â€Å" Estimates suggest that half of women in employment have been subjected to sexual harassment† (Rape Crisis London). This can often be found in a workplace whereas for example, a person of a higher role such as a manager could offer one ofRead MoreEssay on Cipd 3mer3076 Words   |  13 PagesTreated Fairly In Relation To Pay | 9 | Employee Satisfaction | 9 | Recruitment amp; Retention | 9 | National Minimum Wage | 9 | Main Points of Equalities Legislation | 10 | Direct Discrimination | 10 | Indirect Discrimination | 11 | Harrasment | 11 | Victimisation | 11 | The Concept of the Psychological Contract | 12 | Types of Psychological Contracts | 12 | Issues To Be Addressed At The Termination Of The Employment Relationship | 13 | Fair and Unfair Dismissal | 13 | The